Newsletter regulations

Effective date: 2 April 2025

TABLE OF CONTENTS

1. Definitions

2. Newsletter Service

3. Complaints

4. Personal Data

5. Final Provisions

1. DEFINITIONS

Consumer – any natural person acting for purposes outside their business or professional activity, in accordance with the UK Consumer Rights Act.
Newsletter – a free service provided electronically, consisting of sending promotional and informational content to the Client’s email address.
Store – the online store operated under the domain: www.michaelserge.co.uk.
Service Provider – BM ALBIN POPŁAWSKI, ul. Sucha 172, 66-004 Zielona Góra, Poland, VAT: PL9261565906.
Client – any individual who subscribes to the Newsletter.

2. NEWSLETTER SERVICE

• Subscribing to the Newsletter is voluntary.

• To use the service, a device with an internet connection, updated web browser, JavaScript and cookies enabled, and an active email address is required.

• Newsletter emails will be sent to the email address provided by the Client during sign-up.

• By subscribing, the Client enters into a service agreement with the Service Provider.

• The Client is responsible for providing a valid and current email address.

• Each email will contain an unsubscribe link.

• The Client may unsubscribe at any time free of charge, either by using the link or emailing shop@michaelserge.com.

• Unsubscribing immediately terminates the service.

3. COMPLAINTS

• Complaints regarding the Newsletter should be directed to shop@michaelserge.com.

• Complaints will be reviewed within 14 business days.

Alternative Dispute Resolution: Consumers may use EU dispute resolution services:

• European Consumer Centre UK: https://www.ukecc.net/

• Online Dispute Resolution (ODR): https://ec.europa.eu/consumers/odr

4. PERSONAL DATA

• The data controller is the Service Provider.

• Data is processed to provide the Newsletter service.

• Legal basis: GDPR Article 6(1)(b) – contract, and Article 6(1)(f) – legitimate interests.

• Data provision is voluntary but necessary to receive the service.

• Data is stored until:

  • the Client unsubscribes,

  • the period for legal claims expires,

  • or an objection is accepted (if based on legitimate interest).

Client rights include:

• Access, rectification, deletion, restriction of processing,

• Data portability,

• Objection to processing (Article 21 GDPR).

Complaints can be submitted to the UK Information Commissioner’s Office (ICO).

5. FINAL PROVISIONS

• The Service Provider may amend these Terms for significant reasons, such as:

  • legal changes

  • technical upgrades

• Clients will be notified at least 7 days prior via email.

• Continued use without objection constitutes acceptance.

• Objection results in immediate termination of the service.

• Unlawful content is prohibited.

• The service contract is concluded in English.

• Disputes with non-consumers fall under the jurisdiction of the Polish courts at the Service Provider’s seat.

If you have any questions, contact us at: shop@michaelserge.com